Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
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Unsolved Crawler was not able to access the robots.txt
I'm trying to setup a campaign for jessicamoraninteriors.com and I keep getting messages that Moz can't crawl the site because it can't access the robots.txt. Not sure why, other crawlers don't seem to have a problem and I can access the robots.txt file from my browser. For some additional info, it's a SquareSpace site and my DNS is handled through Cloudflare. Here's the contents of my robots.txt file: # Squarespace Robots Txt User-agent: GPTBot User-agent: ChatGPT-User User-agent: CCBot User-agent: anthropic-ai User-agent: Google-Extended User-agent: FacebookBot User-agent: Claude-Web User-agent: cohere-ai User-agent: PerplexityBot User-agent: Applebot-Extended User-agent: AdsBot-Google User-agent: AdsBot-Google-Mobile User-agent: AdsBot-Google-Mobile-Apps User-agent: * Disallow: /config Disallow: /search Disallow: /account$ Disallow: /account/ Disallow: /commerce/digital-download/ Disallow: /api/ Allow: /api/ui-extensions/ Disallow: /static/ Disallow:/*?author=* Disallow:/*&author=* Disallow:/*?tag=* Disallow:/*&tag=* Disallow:/*?month=* Disallow:/*&month=* Disallow:/*?view=* Disallow:/*&view=* Disallow:/*?format=json Disallow:/*&format=json Disallow:/*?format=page-context Disallow:/*&format=page-context Disallow:/*?format=main-content Disallow:/*&format=main-content Disallow:/*?format=json-pretty Disallow:/*&format=json-pretty Disallow:/*?format=ical Disallow:/*&format=ical Disallow:/*?reversePaginate=* Disallow:/*&reversePaginate=* Any ideas?
Getting Started | | andrewrench0 -
Unsolved Crawling only the Home of my website
Hello,
Product Support | | Azurius
I don't understand why MOZ crawl only the homepage of our webiste https://www.modelos-de-curriculum.com We add the website correctly, and we asked for crawling all the pages. But the tool find only the homepage. Why? We are testing the tool before to suscribe. But we need to be sure that the tool is working for our website. If you can please help us.0 -
Unsolved Rogerbot blocked by cloudflare and not display full user agent string.
Hi, We're trying to get MOZ to crawl our site, but when we Create Your Campaign we get the error:
Moz Pro | | BB_NPG
Ooops. Our crawlers are unable to access that URL - please check to make sure it is correct. If the issue persists, check out this article for further help. robot.txt is fine and we actually see cloudflare is blocking it with block fight mode. We've added in some rules to allow rogerbot but these seem to be getting ignored. If we use a robot.txt test tool (https://technicalseo.com/tools/robots-txt/) with rogerbot as the user agent this get through fine and we can see our rule has allowed it. When viewing the cloudflare activity log (attached) it seems the Create Your Campaign is trying to crawl the site with the user agent as simply set as rogerbot 1.2 but the robot.txt testing tool uses the full user agent string rogerbot/1.0 (http://moz.com/help/pro/what-is-rogerbot-, rogerbot-crawler+shiny@moz.com) albeit it's version 1.0. So seems as if cloudflare doesn't like the simple user agent. So is it correct the when MOZ is trying to crawl the site it uses the simple string of just rogerbot 1.2 now ? Thanks
Ben Cloudflare activity log, showing differences in user agent strings
2022-07-01_13-05-59.png0